No chat bots and no long wait times – we believe in providing our services the “good old fashioned” way! One of our goals is to ensure that our users are cared for, which means being available to our students and their parents.
We have several staff members manning the phones, a live chat giving you direct access to a customer care agent as well as qualified teachers who have worked in the Driver’s Education field for over 20 years and have owned driving schools.
We use end-to-end encryption in combination with SSL Certificates to ensure the best protection for our sites.
Furthermore, no personal or sensitive information is kept on our main servers. Instead, this information is securely saved in a vault, with limited access even by our own staff. We are more than careful with your data - We protect it at all times!
The connectivity of our servers is handled by a major company, which meets all of our bandwidth requirements.
We are capable of taking care of all our clients’ needs, ranging from Distance Training for Safety Protocols for safety companies to the thousands of students using our software for Driver Training.
Our record is impeccable, yet we strive to always improve by keeping informed and educated on new technology.
We believe that one of the reasons contributing to Costech Technologies’ success for over 35 years is our Help System. We are known for our prompt service and proactive leadership, which allows us to resolve a problem in the most efficient way. On that subject, we have been congratulated and honored by many states and we greatly appreciate the recognition that we receive.
Should you have any questions, please contact our team from 9 a.m. to 6 p.m. Eastern Standard Time, Monday to Friday. You may also send an email to techsupport@costech.com or support@costech.com.
